Last Updated: September 28, 2026
This Payment Policy explains the payment terms applicable to purchases made through our online store operated by RelyOn Digital A/S.
Please review this Payment Policy before placing an order.
1. Company Information
This online store is operated by:
Company Name: RelyOn Digital A/S
CVR Number: 40710973
Registered Address: Kalvebod Brygge 45, 3., 1560 København V, Denmark
Email: support@ncmxa.shop
Telephone: +45 57 36 84 29
2. Available Payment Methods
Available payment methods are displayed during checkout.
The payment methods available for a particular order may vary depending on factors such as:
-
Customer location;
-
Currency;
-
Order value;
-
Product;
-
Payment provider;
-
Delivery method; and
-
Other applicable payment or checkout conditions.
Only payment methods displayed as available during checkout can be selected for a particular order.
Payment methods may change from time to time depending on the payment services available through our online store.
3. Payment Processing
Payments may be processed by independent payment service providers.
Depending on the payment method selected during checkout, the relevant payment provider may process information necessary to authorize and complete the transaction.
Payment providers may apply their own terms, privacy policies, security requirements and transaction procedures.
We do not require customers to send payment passwords, online banking passwords or other confidential account credentials to us by email.
4. Currency
Product prices are displayed in the currency shown on our website or during checkout.
The final amount payable will be displayed during checkout before the order is submitted.
If your bank, card issuer or payment provider uses a different currency, it may apply its own exchange rate or currency conversion fees.
Any currency conversion fees independently charged by your bank or payment provider are outside our control.
5. Prices, Taxes and Charges
Product prices are displayed on our website.
The final amount payable for your order will be shown during checkout before you submit the order.
Depending on the destination and applicable law, the amount payable may include applicable taxes, shipping charges or other charges associated with the order.
Where applicable, these amounts will be displayed during checkout.
6. Order Confirmation
After successfully submitting an order, you may receive an electronic order confirmation containing relevant order information.
An automated order confirmation does not necessarily mean that an order has been finally accepted.
Orders may be reviewed before acceptance where reasonably necessary for reasons including:
-
Product availability;
-
Payment verification;
-
Delivery availability;
-
Fraud prevention;
-
Incorrect pricing;
-
Incorrect product information;
-
Technical errors; or
-
Compliance with applicable law.
If an order is cancelled after payment has already been received, an appropriate refund will be processed in accordance with our Return and Refund Policy and applicable law.
7. Payment Authorization and Verification
Orders may be subject to payment authorization or verification before processing.
A transaction may be delayed, declined or cancelled where:
-
Payment authorization fails;
-
Payment cannot be verified;
-
The transaction appears unauthorized;
-
Fraudulent activity is reasonably suspected; or
-
Additional verification is reasonably required.
Where a payment provider independently declines a transaction, we may not be able to override that decision.
8. Payment Security
We use reasonable measures designed to provide a secure checkout environment.
Online payments may be processed through independent payment service providers. Information processed directly by those providers is subject to their own security standards, privacy practices and terms.
Where payments are processed through an independent payment provider, we do not normally receive or store complete payment card details.
For your security, please do not send passwords, online banking credentials or complete payment card information to us by email.
9. Failed or Declined Payments
A payment may fail or be declined for reasons determined by your bank, payment provider or the applicable payment system.
If a payment is unsuccessful, please check the information entered during checkout or contact the relevant payment provider where appropriate.
If another payment method is available for your order, it will be displayed during checkout.
10. Refunds
Eligible refunds are processed in accordance with our Return and Refund Policy and applicable consumer law.
Unless otherwise agreed or legally required, approved refunds will normally be issued using the same payment method used for the original transaction where possible.
The time required for a refund to appear may depend on the bank, payment provider or other financial institution involved.
11. Payment Disputes
If you believe there is a problem with an order or payment, please contact us so that we can review the matter and, where appropriate, assist with resolving the issue.
Nothing in this section limits any statutory consumer rights or any rights available through your bank, payment provider or applicable law.
12. Fraud Prevention
We may conduct reasonable transaction-security and fraud-prevention checks.
An order may be held, rejected or cancelled where reasonably necessary because:
-
Payment cannot be verified;
-
Unauthorized payment activity is suspected;
-
Fraudulent activity is suspected;
-
Order information appears materially incorrect or inconsistent; or
-
Processing the transaction may violate applicable law.
These measures are intended to protect customers, payment systems and our online store.
13. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes in:
-
Available payment services;
-
Our checkout or payment systems;
-
Applicable legal requirements;
-
Payment service providers; or
-
Our business operations.
The latest version will be published on our website with an updated revision date.
14. Contact Us
If you have questions regarding payments, refunds or an order, please contact:
RelyOn Digital A/S
CVR Number: 40710973
Registered Address:
Kalvebod Brygge 45, 3.
1560 København V
Denmark
Email: support@ncmxa.shop
Telephone: +45 57 36 84 29